Effective Date: 11/1/2025
This Privacy Policy (the “Policy”) provides information about how Titan Pro SCI Inc. (“Titan Pro,” “we,” “us,” or “our”) collects, uses, and discloses individually-identifiable information (“Personal Information”) about individuals who have signed up for or otherwise interact with our Services (collectively, our “Users”). This Policy applies to Personal Information we collect through the Titan Pro website, our Titan Pro Mobile application, and any other online or offline services we may offer (collectively, our “Services”). This Policy is part of the Terms of Use that governs your use of the Services.
Types of Personal Information We Collect
We collect the following categories of Personal Information in conjunction with our Services:
- Identifiers, such as name, alias, postal address, unique personal identifier, online identifiers, Internet Protocol address, email address, business contact information, account name, signatures, physical characteristics or description, telephone number, or other similar identifiers.
- Characteristics of Protected Classifications under state or federal law, such as age, gender, and marital status.
- Commercial Information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Internet or Other Network Information, such as browsing history, search history, information regarding your interactions with our websites or advertisements.
- Geolocation Data, such as device location that is more granular than a city or town.
Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Sources of Personal Information
We collect Personal Information from the following sources:
- Directly From You. We collect the Personal Information you manually provide when you use our Services. For example, we collect information when you create an account or otherwise interact with us. Types of Personal Information we may collect directly from you include, for example, your name, username and password, company name, business contact information, email address, and phone number.
- From Vendors & Third Parties. We collect Personal Information from our vendors and from third parties, including employers, who disclose Personal Information to us.
- Via Cookies & Other Tracking Technologies. We collect Personal Information passively via cookies and other tracking technologies (collectively, “Cookies”). This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, your geolocation, and the pages you visit. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Services. To learn more about Google Analytics, visit http://www.google.com/intl/en/analytics/privacyoverview.html. Please also note that our websites do not currently comply with the “Do Not Track” signal.
How We Use Personal Information
We collect, process, and disclose the Personal Information we collect:
- to provide information, products, and services to you;
- to send you information or products that you may request from us;
- to allow you to register with and login to our Services, if you are a Titan Pro SCI dealer;
- to provide you with a personalized experience when you use our Services;
- to conduct surveys to better understand your interests in our products and services;
- to design new products and services that may be of interest to you;
- to analyze and improve our existing products and services;
- to analyze use of our Services, including our websites, apps, and other products;
- to contact you with updates and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
- to contact you with information and notices related to your use of our Services;
- to improve our marketing and promotional efforts;
- for security and fraud prevention purposes;
- to comply with our legal and regulatory obligations, and enforce our rights and policies;
- to improve the content, functionality and usability of the Services; and
- for any other purpose identified in an applicable privacy notice, click-through agreement, or other agreement between you and us.
How We Protect Personal Information
We maintain reasonable administrative, physical, and technological measures to protect the confidentiality and security of Personal Information you submit on or through the Services. Unfortunately, no website, app, or database is completely secure or “hacker proof.” We therefore cannot guarantee that your Personal Information will not be disclosed, misused, or lost by accident or by the unauthorized acts of others.
How We Retain Personal Information
We will retain your Personal Information for as long as needed to provide services to you (for example, to honor a warranty or as needed to fulfill our own obligations). We may also retain your Personal Information for longer if it is necessary for legitimate business purposes, including to satisfy legal or reporting obligations, resolve disputes, collect fees, improve our services or maintain security, comply with regulatory requirements, or as permitted or required by applicable law. When we no longer need to retain Personal Information for the above purposes, we will either delete the Personal Information or de-identify it so that it no longer constitutes Personal Information.
How We Disclose Personal Information
We disclose the categories of Personal Information we collect in the following contexts:
- To Our Vendors. We disclose Personal Information collected through our Services with vendors who act on our behalf. For example, we use vendors to operate our Services and help us with our promotional efforts. We impose contractual limitations on our vendors’ use of Personal Information they collect in conjunction with providing services to us.
- To Third Party Marketing & Analytics Providers. We may disclose your Personal Information to third party marketing and advertising and analytics providers who may process Personal Information for their own purposes. This primarily includes disclosures of IP addresses and related web browsing information via Cookies.
- As Described in a Privacy Notice or With Your Consent. We may disclose Personal Information as described in any privacy notice we provide to you via our Services, or with your consent if we obtain it from you in a particular context.
- In Aggregate or De-Identified Form. We may aggregate or de-identify the Personal Information we collect, and we may disclose aggregated and/or de-identified information to our vendors and to third parties for our business operational purposes and for any other purposes permitted by applicable law.
We may also disclose Personal Information in the following contexts:
- As Part of a Business Transfer. Your Personal Information may be transferred to a successor organization if, for example, we transfer the ownership or operation of the Services to another organization, if we merge with or are acquired by another organization, or if we liquidate our assets. In negotiating with a third party about entering into such an arrangement, we may need to disclose your Personal Information. In such cases, we will take reasonable measures to protect the Personal Information we disclose, and we will seek assurances that the successor organization’s use of your Personal Information will still be subject to this Policy and the privacy preferences you have expressed to us.
- For Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose your Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your Personal Information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of the Services; to enforce or apply our Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
Your Choices
- Online Surveys. From time to time, we may conduct online surveys. Our surveys may ask you for contact information, such as your name and e-mail address. We use Personal Information collected via our surveys for our internal analytics purposes and to send you information about our company which we believe will be of interest to you. You may opt out of receiving future mailings at any time by replying to one of our e-mails and requesting to be removed or by sending an e-mail to titanpro@titanprosci.com.
Children Under the Age of Thirteen
Our Services are not intended for children under the age of 13, and we do not collect Personal Information from children under the age of 13. If you believe that a child has submitted Personal Information on or through our Services, please contact us promptly at titanpro@titanprosci.com so that we can take appropriate action.
Links to Other Sites
Our Services may provide links to websites and services operated by third parties. We do not control the content or links that appear on these websites and services, and we are not responsible for their privacy practices. When you visit a third party’s website or use a third party’s services, such use is subject to the third party’s privacy policy and terms of use. We encourage you to review the privacy policy and any applicable terms of use posted on any website you visit or other services you access before providing any Personal Information to that third party.
Changes to this Policy
This Policy describes Titan Pro’s current policies and practices with regard to the Personal Information we collect through the Services.
We are continually improving and adding to the features and functionality of our Services. As a result of these changes (or changes in the law), we may need to update or revise this Policy. Accordingly, we reserve the right to update or modify this Policy at any time. When we do so, we will post the revised version of this Policy behind the link marked “Privacy Policy” in the footer of our website. Your continued use of our Services after we have posted the revised Policy constitutes your agreement to be bound by the revised Policy.
Contact us
If you have any questions about this Policy or our privacy practices, please contact us using the information provided below:
Titan Pro SCI, Inc.
1301 S. 24th Street
Clear Lake, IA 50428
Phone: +1 (641) 357-7283
Email: titanpro@titanprosci.com
